The extent of relaxing the lockdown and reopening the economy due to COVID-19 varies widely across different countries, states, and even cities. Businesses that operate indoors are more hard-hit than ones that lend themselves more to social distancing. The construction industry is among those that are steadily opening up with work resuming at sites across the country.
If the pandemic continues, the future will likely include more measures that limit in-person interactions. We can expect increased digitization so paperwork is eliminated or reduced, and more semi-autonomous equipment so a minimal number of employees have to come in and interact with the same machinery.
Digitize your customer database by introducing equipment rental software to help you keep track of all customer information. You can run reports to figure out what types of customers you serve and the frequency of their transactions. Knowing this insightful information at the right time can help you make better decisions about your fleet composition and the discounts you can offer to various sectors.